Williams & Goodwin The Property People achieves ‘Standard of Excellence’ to make the ESTAS shortlist again in 2023

Williams & Goodwin The Property People has been recognised for delivering outstanding customer service to its clients by making the shortlist for The ESTAS – the biggest award scheme in the UK residential property industry.

The team at Williams & Goodwin have achieved the ESTAS ‘Standard of Excellence’ based on the service ratings they achieved via customer reviews submitted to the ESTAS review platform. The reviews have been completed at the end of the moving experience and ESTAS monitors service ratings over a 12 month period giving a highly accurate overview of the standard of service that’s been delivered to the customers. The ESTAS ‘Standard of Excellence’ provides a kite-mark demonstrating the consistent service performance of every firm that has been shortlisted in 2023.

The ESTAS Awards honour the best, agents, conveyancers and mortgage brokers in the UK. The awards are powered by the ESTAS online customer review platform which enables property professionals to demonstrate the customer service standards they deliver for their clients. ESTAS strict verification process ensures reviews are genuine, this year’s shortlist has been calculated following the evaluation of 300,000 customer review ratings.

Simon Brown, founder of ESTAS says “At ESTAS we’re creating a community for best practice property professionals who all share a passion for delivering great service and a belief that service really does matter.”

Melfyn Williams, BSc(Hons) PPNAEA MRICS FNAVA CPEA

from Williams & Goodwin The Property People said:

“We are very proud to be recognised again in 2023 for our customer service. We take our levels of customer service very seriously because we know clients have a choice. Thank you to all our customers who took the time to complete the reviews and of course to our team of people who consistently deliver exceptional service”

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TPPUK

Williams & Goodwin The Property People are members of the Guild of Property Professionals, National Association of Estate Agents, Association of Residential Lettings Agents, National Association of Valuers and Auctioneers and are Chartered Valuation Surveyors we are members of a National Network of approximately 800 independently owned and operated Estate Agents.

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Kyle Whittaker
Jennifer Williams
I’m very happy with the service o received from Julia, Sam and the team. They took care to explain the process to me and were always happy to answer any of my many questions!
Amy Steele
Would like to thank all the team in Bangor for their support. Big thanks to Julia Goodwin for making the whole experience a breeze.
Katie Elise
Nice and helpful. Excellent
Hannah Powell
Alison Close
Claire Ridgway
Excellent customer service from Matthew and the team!
Matthew Fox
A great estate agent that go the extra mile to make sure our sale went through with no fuss or delays.
Anne Grossett
Always polite and professional, helped with questions queries, great friendly service, would recommend
Christopher McNaught
Amazing service from start to finish. Everything was fast and efficient from the offset, our house was sold within 72 hours of going on the market. Would definitely recommend Williams & Goodwin for anyone thinking of selling their home.
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Customer Reviews 5
Based on 1064 reviews
English