{"id":1126827,"date":"2025-11-05T13:31:49","date_gmt":"2025-11-05T13:31:49","guid":{"rendered":"https:\/\/tppuk.com\/?p=1126827"},"modified":"2025-11-05T13:31:51","modified_gmt":"2025-11-05T13:31:51","slug":"top-customer-service-award-for-williams-goodwin-holyhead-at-the-estas","status":"publish","type":"post","link":"https:\/\/tppuk.com\/cy\/our-news\/top-customer-service-award-for-williams-goodwin-holyhead-at-the-estas\/","title":{"rendered":"Top Customer Service Award for Williams &amp; Goodwin Holyhead at the ESTAS"},"content":{"rendered":"<p><strong>PHIL SPENCER ANNOUNCES Williams &amp; Goodwin the Property People Holyhead office as one of the TOP AGENT IN THE UK FOR CUSTOMER SERVICE<\/strong><\/p>\n\n\n\n<p><strong>The Holyhead office of Williams &amp; Goodwin won an award at the 22nd annual ESTAS Awards, the most prestigious awards in the UK property sector<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"750\" height=\"400\" src=\"https:\/\/tppuk.com\/wp-content\/uploads\/Williams-Goodwin-Celebrates-ESTAS-2025-Win-for-Top-Customer-Service.jpg\" alt=\"Williams &amp; Goodwin Celebrates ESTAS 2025 Win for Top Customer Service\" class=\"wp-image-1126837\" srcset=\"https:\/\/tppuk.com\/wp-content\/uploads\/Williams-Goodwin-Celebrates-ESTAS-2025-Win-for-Top-Customer-Service.jpg 750w, https:\/\/tppuk.com\/wp-content\/uploads\/Williams-Goodwin-Celebrates-ESTAS-2025-Win-for-Top-Customer-Service-18x10.jpg 18w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure>\n\n\n\n<p>The Anglesey based agency Williams &amp; Goodwin received the <em>Best in County &amp; Best in Postcode<\/em> award in the estate agency &#8211; Wales at the prestigious ESTAS Customer Service Awards 2025 sponsored by Reapit &amp; PayProp. The winners were announced by the country\u2019s favourite TV property presenter Phil Spencer at the Grosvenor House in London in front of 1,100 of the UK\u2019s top property professionals.<\/p>\n\n\n\n<p>The awards are powered by The ESTAS own customer review platform which recognises the best estate and letting agents for customer service based on service ratings from homemovers who have been through the whole moving experience with an agent. This year\u2019s results were calculated from over 300,000 customer review ratings.<\/p>\n\n\n\n<p>Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the live audience \u201cAs someone who\u2019s had the privilege of hosting these Awards for over two decades, I\u2019ve seen first-hand how The ESTAS can truly transform not just businesses\u2014but lives.<br>What makes these awards so special is simple: they\u2019re based entirely on customer feedback. Real voices. Real experiences. That\u2019s why they carry so much weight. These aren\u2019t just trophies, they\u2019re symbols of trust.\u201d<\/p>\n\n\n\n<p>Simon Brown, Founder of The ESTAS said \u201cIn a world increasingly obsessed with artificial intelligence and algorithms, it\u2019s easy to forget that the property industry is, and always will be, a people business. Technology may help us streamline processes, crunch data, and even predict the market, but it can\u2019t replace empathy, trust, or the human touch that defines our profession which is what The ESTAS Awards are all about.\u201d<\/p>\n\n\n\n<p>Reapit and Payrop, support The ESTAS as Headline Partners. Neil Cobbold, Commercial Director said \u201cWe\u2019re very proud to be returning as the headline partners for The ESTAS. With the property industry facing economic and regulatory challenges, great estate and letting agents are more important than ever. These awards celebrate all that is best about our industry: trust, transparency, and dedication to great customer service. Congratulations to Williams &amp; Goodwin and their team of property professionals.\u201d<\/p>\n\n\n\n<p><strong>Matthew Griffin MNAEA Manager of Williams &amp; Goodwin Holyhead<\/strong> said \u201cWe are absolutely thrilled to be recognised in this year\u2019s ESTAS. It means so much to us as we know it\u2019s our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service and this proves we are delivering what we promise.\u201d<\/p>","protected":false},"excerpt":{"rendered":"<p>The Anglesey based agency Williams &#038; Goodwin received the Best in County &#038; Best in Postcode award in the estate agency &#8211; Wales at the prestigious ESTAS Customer Service Awards 2025 sponsored by Reapit &#038; PayProp.<br \/>\nThe Holyhead office of Williams &#038; Goodwin won an award at the 22nd annual ESTAS Awards, the most prestigious awards in the UK property sector<\/p>","protected":false},"author":9,"featured_media":1126831,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[95],"tags":[102],"class_list":["post-1126827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-news","tag-general"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Williams &amp; 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